Warranty Information

Thank you for choosing sunnycatchers.com! We stand behind the quality of our products and offer the following warranty information for your reference.

1. Limited Warranty

1.1 Coverage
Our products are covered by a limited warranty against defects in materials and workmanship under normal use. The duration of the warranty may vary depending on the product category and is specified in the product documentation.

1.2 Exclusions
The warranty does not cover:

Normal wear and tear
Damage caused by accidents, misuse, or abuse
Modification, alteration, or repair by unauthorized persons
Failure to follow care instructions provided with the product

1.3 Warranty Period
The warranty period starts from the date of purchase. Please retain your proof of purchase, such as the order confirmation or receipt, as it may be required to validate a warranty claim.

2. Making a Warranty Claim

2.1 Notification
To initiate a warranty claim, please contact our customer service. Provide your order number, a detailed description of the issue, and any relevant photographs that help illustrate the problem.

2.2 Evaluation
Our customer service team will review your claim and may request additional information. If necessary, we may authorize the return of the product for inspection.

2.3 Resolution
If the issue is determined to be covered by the warranty, we will, at our discretion, repair, replace, or refund the product. If a replacement is offered, the warranty coverage will continue from the original purchase date.

2.4 Return Shipping
If a return is required, we will provide instructions and cover the shipping costs associated with returning the defective product.

3. Exclusions and Limitations

3.1 Third-Party Products
Products not manufactured and sold on sunnycatchers.com may be subject to the warranty provided by the respective manufacturer. Please refer to the product documentation for details.

3.2 Implied Warranties
To the extent permitted by law, all implied warranties, including the implied warranties of merchantability and fitness for a particular purpose, are limited to the duration of the applicable express warranty.

4. Contact Information
If you have any questions or concerns about our Warranty Information, please contact us.

Thank you for choosing sunnycatchers.com. We appreciate your trust and aim to provide you with products that meet the highest standards of quality.